KitchenAid Bowls Update

So here's the update. Great customer service on KitchenAid's part, just crappy product. They're sending me yet another set of bowls free of charge in the mail.

KitchenAid Bowls

So remember the post about my KitchenAid bowls? My second set (white this time, in case you were wondering) is corrupted as well. The largest bowl has a large crack in it. So I sent another email to KitchenAid customer service requesting another set of bowls (my third set in less than a year and a half) or a refund. I'm a little fed up that they didn't last, but hopefully KitchenAid's customer service will be as helpful as last time...

Bottom line: I don't trust many KitchenAid products anymore. I love our spatula, but some of the other spoons and spatulas are low-quality. You're really just paying for the name "KitchenAid" to be printed on that black, plastic serving spoon.

KitchenAid

For our wedding, Tyler and I received a really nice, $30 set of KitchenAid mixing bowls. They are a beautiful red color, but that didn't last long. It's been just under six months and the inside of the bowls look all scuffed up and pink (instead of red). To make matters worse, the smallest bowl has three large cracks in the bottom!

I was really disappointed about how poorly the bowls have held up, so I emailed KitchenAid Customer Service. Within two days they emailed me back, apologized, and are sending me a brand new set in the mail, free of charge. I don't even have to send the broken one back; they told me to just throw it away. That's what I call good customer service! Thank you, KitchenAid! It doesn't fix the problem with the bowls, but it sure is nice to know someone out there cares enough to replace them.